Shipping policy
Shipping & Delivery Policy
Order Processing
Orders are generally processed after successful order confirmation. Processing and dispatch times may vary depending on product availability, supplier processing and other operational circumstances.
Delivery
Estimated delivery timelines will be displayed where applicable during the shopping/checkout process.
Delivery times may vary depending on:
- Delivery location
- Courier serviceability
- Product availability
- Weather conditions
- Public holidays
- Unforeseen logistics circumstances
Delivery timelines are estimates and should not be treated as guaranteed delivery commitments.
Tracking
Once your order has been dispatched, tracking information will be shared where available.
You can use the tracking information to follow your shipment's progress.
Incorrect Address
Customers are responsible for providing accurate:
Name · Address · PIN code · Mobile number
RK Collectives cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete information provided during checkout.
Delivery Attempts
Courier partners may make multiple delivery attempts. Please ensure someone is available to receive the shipment.