Terms of Service

Last updated: 24 August 2026

Welcome to RK Collectives.

These Terms of Service govern your use of www.rkcollectives.com and your purchase of products from RK Collectives.

By accessing or using our website, you agree to these Terms.

1. About RK Collectives

RK Collectives is an online fashion, accessories and lifestyle retail platform offering curated products across categories including Women, Men, Kids, Bags, Accessories, Footwear and Home & Lifestyle.

Our contact details are:

RK Collectives
Email: rkcollectives0@gmail.com
WhatsApp: 8433937557
Phone: 8433937557
Address: Kharghar, Navi Mumbai 410210

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent purposes
• Attempt to gain unauthorised access to our systems
• Interfere with website functionality
• Copy or misuse our content, images, branding or intellectual property
• Submit false or misleading information
• Use automated systems to abuse or disrupt the website

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours and other information are accurate.

However, minor variations may occur due to:

• Screen/device settings
• Photography and lighting
• Manufacturing variations
• Product batches
• Supplier specifications

Such variations do not necessarily constitute a product defect.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

• Limit quantities
• Correct product or pricing errors
• Update availability
• Cancel an order where a product is unavailable or cannot reasonably be fulfilled

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund Policy.

5. Prices

Product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Applicable shipping charges, taxes or other charges, where applicable, will be displayed or communicated during the purchasing process.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily guarantee fulfilment where circumstances such as inventory errors, pricing errors, payment issues or other operational problems prevent fulfilment.

If an order cannot be fulfilled, we will communicate the applicable cancellation/refund information.

7. Payments

Payments are processed through available payment methods and authorised payment providers.

You agree to provide accurate information required to complete your transaction.

8. Shipping & Delivery

Orders are delivered through available logistics/courier partners.

Estimated delivery timelines may vary depending on:

• Destination
• Product availability
• Courier serviceability
• Operational circumstances
• Weather or other unforeseen events

For complete details, please refer to our Shipping & Delivery Policy.

9. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Returns & Refunds Policy.

Please review that policy before making a purchase.

Certain products may be identified as non-returnable or subject to specific conditions.

10. Promotions & Discounts

Promotional offers, discount codes and launch campaigns may be subject to specific conditions.

Unless expressly stated otherwise:

• Offers cannot be combined
• A promotional code may have usage restrictions
• Offers may have validity periods
• RK Collectives may withdraw or modify an offer where permitted

For our launch campaign, specific terms will be displayed with the applicable offer.

11. Intellectual Property

The RK Collectives name, logo, branding, website design, text, graphics, photographs and other original content are owned by or licensed to RK Collectives unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially exploit our content without prior written permission.

12. Third-Party Services

Our website may use third-party services including payment gateways, logistics providers, analytics services, technology platforms and other service providers.

Their services may be governed by their respective terms and policies.

13. Errors & Corrections

We make reasonable efforts to maintain accurate website information.

However, typographical errors, pricing errors, technical errors, product availability errors or other inaccuracies may occasionally occur.

We reserve the right to correct such errors and, where necessary, cancel affected orders and provide an applicable refund.

14. Limitation of Liability

To the extent permitted by applicable law, RK Collectives will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, interruptions, natural events or third-party service failures.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot lawfully be excluded or limited.

15. Governing Law

These Terms are governed by the applicable laws of India.

Nothing in these Terms is intended to restrict rights available to consumers under applicable Indian consumer-protection laws.

The Consumer Protection (E-Commerce) Rules, 2020 apply to e-commerce entities offering goods/services through digital networks and include requirements around disclosures and grievance redressal.

16. Grievance & Customer Support

For questions, complaints or assistance, please contact:

RK Collectives
Email: rkcollectives0@gmail.com
WhatsApp: 8433937557
Phone: 8433937557
Address: Kharghar, Navi Mumbai 410210

Grievance Officer: Prashant Kamble
Designation: Director 
Email: rkcollectives0@gmail.com
Phone: 8433937557

We will make reasonable efforts to address customer complaints and requests within the applicable requirements.

17. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be published on this page with the revised date. Your continued use of the website after an update constitutes use subject to the updated Terms, to the extent permitted by applicable law.